Terms of service
General Terms and Conditions of Sale (GTCS)
Welcome to frolida.com. These General Terms and Conditions of Sale govern the use of our website and the purchase of products through it. By accessing our site and making a purchase, you agree to be bound by these GTCS. Please read them carefully.
1. General Information
2. Products and Services
We strive to present our products with the greatest possible accuracy. However, we cannot guarantee that product colors, descriptions, or prices will always be accurate, complete, reliable, up-to-date, or error-free. We reserve the right to change products and prices at any time without notice.
3. Orders
By placing an order on frolida.com, you confirm that you are legally capable of entering into contracts. All orders are subject to our acceptance. We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, errors in the description or price of the product, or issues identified by our fraud prevention service.
4. Price and Payment
The prices of our products are indicated in euros (€) and include all applicable taxes (VAT). Delivery costs are indicated separately and are added to the total amount of the order. We accept payments by credit card (Visa, MasterCard, American Express) and PayPal. Payment is due at the time of ordering. For more details, please consult our Payment Policy.
5. Delivery
We are committed to shipping products within the timeframes indicated in our Shipping Policy. Delivery times are given as an indication and may vary depending on the destination and transport conditions. We are not responsible for delivery delays caused by third parties or unforeseen events.
6. Right of Withdrawal and Returns
In accordance with current legislation, you have a right of withdrawal of 14 days from receipt of the products. To exercise this right, please contact us at contact@frolida.com . Products must be returned in their original and complete condition. Return shipping costs are your responsibility. For more information, please consult our Refund Policy.
7. Warranties
All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, in accordance with the legal provisions in force.
8. Intellectual Property
All content present on frolida.com (texts, images, logos, brands, etc.) is our exclusive property or that of our partners and is protected by intellectual property laws. Any reproduction, distribution, modification, or use without our written permission is strictly prohibited.
9. Protection of Personal Data
We are committed to protecting your personal data. The information you provide to us is collected and processed in accordance with our Privacy Policy.
10. Limitation of Liability
We will not be held liable for indirect damages resulting from the use of our site or the purchase of our products. Our total liability shall in no case exceed the amount paid for the products concerned.
11. Applicable Law and Jurisdiction
These GTCS are governed by German law. In the event of a dispute, the German courts shall have exclusive jurisdiction.
12. Modifications to the GTCS
We reserve the right to modify these GTCS at any time. Modifications will take effect upon their publication on the site. It is your responsibility to regularly consult the GTCS to be aware of any updates.
By using frolida.com, you acknowledge having read, understood, and accepted these General Terms and Conditions of Sale.